Chevrolet dealerships and buying a car can be exciting experiences, but they can also come with many questions. In this article, we'll address the top 10 most frequently asked questions people have about Chevrolet dealerships and the car-buying process. Let's explore each question in detail:

1. What Are the Benefits of Buying from a Chevrolet Dealership?

Buying from a Chevrolet dealership offers several advantages. Firstly, dealerships provide a wide selection of new and used Chevrolet vehicles, allowing you to find the perfect car that suits your needs and preferences. Additionally, dealerships often offer certified pre-owned (CPO) vehicles, which undergo rigorous inspections and come with extended warranties for added peace of mind. Furthermore, purchasing from a dealership grants access to financing options, special promotions, and incentives that may not be available elsewhere.

When you buy from Tom Bell Chevrolet, our dealership goes above and beyond to ensure a seamless car-buying experience. Our knowledgeable sales team is dedicated to helping you find the right vehicle while providing exceptional customer service.

To explore our inventory of new Chevrolet vehicles, click here, and for pre-owned options, click here.

2. Should I Lease or Finance a Chevrolet Vehicle?

The decision to lease or finance a Chevrolet vehicle depends on your preferences and individual circumstances. Leasing allows you to drive a new car for a set term with lower monthly payments, making it an excellent option for those who prefer to upgrade their vehicles frequently. However, lease agreements typically come with mileage restrictions and wear-and-tear guidelines.

On the other hand, financing a Chevrolet through an auto loan means you own the car once the loan is paid off. This option suits those who prioritize long-term ownership and the ability to customize their vehicles. Our financing experts at Tom Bell Chevrolet can guide you through the pros and cons of each option, helping you make an informed decision based on your needs and budget.

3. How Do I Schedule a Test Drive?

Scheduling a test drive is easy and convenient at Tom Bell Chevrolet. You can either call us at 909-793-2681 or visit our website to request a test drive online. Simply provide your contact information and the vehicle you'd like to test drive, and our team will promptly arrange a date and time that works best for you.

A test drive is essential to get a feel for the vehicle's handling, comfort, and features. We encourage you to take your time during the test drive, ask questions, and experience the Chevrolet vehicle of your choice firsthand.

4. What Documents Do I Need to Bring to the Dealership?

When visiting our dealership to buy a Chevrolet or explore financing options, it's essential to bring specific documents to streamline the process. Necessary documents typically include:

  • Driver's License: A valid driver's license is required for identification and test drive purposes.

  • Proof of Insurance: If you're planning to drive off the lot with your new Chevrolet, you'll need proof of insurance.

  • Proof of Income: When applying for financing, lenders may request proof of income to assess your ability to make monthly payments.

  • Proof of Address: Providing a document such as a utility bill or lease agreement verifies your current address.

  • Trade-in Documentation: If you have a trade-in vehicle, bring relevant paperwork, including the title and loan information (if applicable).

Having these documents ready will expedite the car-buying process and ensure a smooth experience at Tom Bell Chevrolet.

5. Can I Get Financing with Bad Credit?

At Tom Bell Chevrolet, we understand that life's circumstances can sometimes lead to less than perfect credit. We believe that everyone deserves access to reliable transportation, and we work with various lenders to offer financing options for individuals with different credit histories.

Our experienced finance team is here to assist you in exploring your financing options, regardless of your credit score. To get started, simply fill out a credit application on our website or visit our dealership to discuss your situation in person.

6. What Are Certified Pre-Owned (CPO) Vehicles?

Certified Pre-Owned (CPO) vehicles are used cars that meet specific manufacturer criteria for quality and condition. These vehicles typically undergo a thorough inspection and reconditioning process to ensure they meet the manufacturer's standards. Additionally, CPO vehicles often come with extended warranties and other benefits, giving buyers added confidence in their purchase.

At Tom Bell Chevrolet, we offer a selection of high-quality CPO Chevrolet vehicles, each backed by a comprehensive inspection and warranty coverage. Buying a CPO vehicle can be an excellent option for those seeking a well-maintained, reliable car at a competitive price.

7. How Can I Trade in My Current Vehicle?

Trading in your current vehicle is a straightforward process at Tom Bell Chevrolet. Our team will assess the value of your trade-in based on its make, model, condition, and market demand. You can use our online trade-in tool to get an estimate or visit our dealership for an in-person evaluation.

Trading in your vehicle can be an advantageous way to offset the cost of your new Chevrolet. The trade-in value can be applied as a down payment or reduce the total amount financed, potentially lowering your monthly payments.

8. Do You Offer Extended Warranty Options?

Yes, we offer extended warranty options to provide additional coverage and peace of mind beyond the standard manufacturer warranty. An extended warranty can help protect your Chevrolet against unexpected repair costs and give you added confidence in your vehicle ownership.

Our finance team can discuss available extended warranty options and help you choose the best plan that suits your needs and budget.

9. Are There Any Special Deals or Incentives?

At Tom Bell Chevrolet, we regularly offer special deals and incentives on new and pre-owned Chevrolet vehicles. These promotions may include cashback offers, financing discounts, lease specials, and more.

To stay updated on our latest deals and incentives, visit our website or contact our dealership directly. Our team can provide you with the most current offers and help you find the best deal on your dream Chevrolet.

10. How Can I Service My Chevrolet at Your Dealership?

Servicing your Chevrolet at our dealership is a straightforward process. To schedule a service appointment, you can call us at 877-260-7531

or use our online service scheduler on the website. Simply provide your vehicle information, desired services, and a preferred date and time, and our service team will confirm your appointment.

At Tom Bell Chevrolet, our experienced technicians are equipped with the latest tools and technology to handle all your vehicle's maintenance and repair needs. Whether it's routine oil changes, tire rotations, or more extensive repairs, we are committed to keeping your Chevrolet running at its best.


This article covers the most asked questions about Chevrolet dealerships and buying a car. From the benefits of buying from a Chevrolet dealership to financing options, test drives, and service appointments, we've addressed key aspects of the car-buying process. At Tom Bell Chevrolet, we take pride in providing exceptional customer service and assisting you with all your Chevrolet needs. Whether you're considering a new or used Chevrolet, exploring financing, or scheduling a service appointment, our team is here to help you every step of the way. Visit our dealership or explore our website to discover the latest inventory, deals, and services tailored to your automotive needs.

Question Summary
What Are the Benefits of Buying from a Chevrolet Dealership? Chevrolet dealerships offer a wide selection of new and used vehicles, including certified pre-owned options. Dealerships provide access to financing options, special promotions, and incentives. Tom Bell Chevrolet prioritizes exceptional customer service to ensure a seamless car-buying experience.
Should I Lease or Finance a Chevrolet Vehicle? Choosing to lease or finance a Chevrolet depends on personal preferences and circumstances. Leasing allows driving a new car with lower monthly payments but comes with mileage restrictions. Financing grants ownership of the vehicle after the loan is paid off. Tom Bell Chevrolet's finance team can help make an informed decision based on individual needs and budget.
How Do I Schedule a Test Drive? Scheduling a test drive is easy at Tom Bell Chevrolet. Call 909-793-2681 or use the online scheduler on the website to request a date and time for a test drive. Test drives are crucial to experience the vehicle firsthand and ask any questions.
What Documents Do I Need to Bring to the Dealership? Essential documents include a valid driver's license, proof of insurance, income, address, and trade-in documentation if applicable. Having these ready streamlines the car-buying process at Tom Bell Chevrolet.
Can I Get Financing with Bad Credit? Tom Bell Chevrolet works with various lenders to offer financing options for individuals with different credit histories. Regardless of the credit score, the finance team can assist in exploring financing options to find the best solution.
What Are Certified Pre-Owned (CPO) Vehicles? Certified Pre-Owned vehicles are used cars that meet manufacturer criteria for quality and condition. CPO vehicles undergo a thorough inspection and come with extended warranties for added confidence in the purchase. Tom Bell Chevrolet offers a selection of high-quality CPO Chevrolet vehicles, providing customers with reliable options at competitive prices.
How Can I Trade in My Current Vehicle? Trading in a vehicle is straightforward at Tom Bell Chevrolet. The team evaluates the trade-in's value based on make, model, condition, and market demand. The trade-in value can be applied as a down payment or reduce the total amount financed, potentially lowering monthly payments.
Do You Offer Extended Warranty Options? Yes, Tom Bell Chevrolet offers extended warranty options to provide additional coverage and peace of mind beyond the standard manufacturer warranty. Extended warranties can protect against unexpected repair costs and enhance ownership confidence. The finance team can discuss available options and help customers choose the best plan for their needs and budget.
Are There Any Special Deals or Incentives? Tom Bell Chevrolet regularly offers special deals and incentives on new and pre-owned Chevrolet vehicles. These promotions may include cashback offers, financing discounts, lease specials, and more. To stay updated on the latest deals, customers can visit the website or contact the dealership directly. The team can provide the most current offers and help find the best deal on the desired Chevrolet.
How Can I Service My Chevrolet at Your Dealership? Scheduling a service appointment at Tom Bell Chevrolet is simple. Customers can call 909-793-2681 or use the online service scheduler on the website. The experienced technicians handle all maintenance and repair needs, ensuring the vehicle runs optimally. Regular service appointments, including oil changes and tire rotations, help maintain the Chevrolet's performance and extend its lifespan.

FAQ

1. What Are the Benefits of Buying from a Chevrolet Dealership?

Chevrolet dealerships offer a wide selection of new and used vehicles, including certified pre-owned options. Dealerships provide access to financing options, special promotions, and incentives. Tom Bell Chevrolet prioritizes exceptional customer service to ensure a seamless car-buying experience.

2. Should I Lease or Finance a Chevrolet Vehicle?

Choosing to lease or finance a Chevrolet depends on personal preferences and circumstances. Leasing allows driving a new car with lower monthly payments but comes with mileage restrictions. Financing grants ownership of the vehicle after the loan is paid off. Tom Bell Chevrolet's finance team can help make an informed decision based on individual needs and budget.

3. How Do I Schedule a Test Drive?

Scheduling a test drive is easy at Tom Bell Chevrolet. Call 909-793-2681 or use the online scheduler on the website to request a date and time for a test drive. Test drives are crucial to experience the vehicle firsthand and ask any questions.

4. What Documents Do I Need to Bring to the Dealership?

Essential documents include a valid driver's license, proof of insurance, income, address, and trade-in documentation if applicable. Having these ready streamlines the car-buying process at Tom Bell Chevrolet.

5. Can I Get Financing with Bad Credit?

Tom Bell Chevrolet works with various lenders to offer financing options for individuals with different credit histories. Regardless of the credit score, the finance team can assist in exploring financing options to find the best solution.

6. What Are Certified Pre-Owned (CPO) Vehicles?

Certified Pre-Owned vehicles are used cars that meet manufacturer criteria for quality and condition. CPO vehicles undergo a thorough inspection and come with extended warranties for added confidence in the purchase. Tom Bell Chevrolet offers a selection of high-quality CPO Chevrolet vehicles, providing customers with reliable options at competitive prices.

7. How Can I Trade in My Current Vehicle?

Trading in a vehicle is straightforward at Tom Bell Chevrolet. The team evaluates the trade-in's value based on make, model, condition, and market demand. The trade-in value can be applied as a down payment or reduce the total amount financed, potentially lowering monthly payments.


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