Reviews

from our CUSTOMERS near Rancho Santa Margarita!

• 

  Angela (I believe was her name) in service did an excellent job. She was very kind and prompt. It was a very smooth experience.

• 

  Fantastic experience from beginning to end. From sales with Francisco, Eric, John and Pete. Kofi in finance and even the General manager Derek! I have never been treated so well and I will definitely be back when I have to buy another car!! If you are looking to have an incredible car buying experience then this is the place to come!! I cannot say enough about this dealership and their team.

• 

  This is our 3rd vehicle that we have purchased in the last 6 years and once again I can not fault there professional and expertise in the car buying experience.This is why we return. We purchased a 2022 Trailblazer RS. What a beauty she is, a fun car to drive and a great design inside and out.

• 

  Our service agent Howard was extremely helpful and explained a variety of aspects with our older car. I appreciated his kindness and the sharing of his wealth of car knowledge. A delightful person to work with…I’ll definitely be back and happy to have such a great experience as a first time customer.

• 

  Tom Bell Chevy is the best. The staff is awesome! Dan went out of his way to accommodate me and really take care of my needs!

• 

  The service department is hands down the best around! I had been previously taking my vehicle to another Chevy dealership but was more dissatisfied with the service every time so I looked at more local dealerships and this one had great reviews so I figured I would try it out.

• 

  This vehicle purchase was the second one we've done with Tom Bell. Their prices are competitive to the local area and customer service was prompt and friendly.

• 

  A pleasant experience to say the least. Great staff with helpful knowledge and assistance.

• 

  Everyone is extremely nice and happy. It’s nice to see a workplace where everyone enjoys each other’s company. I felt like family there and it was my first time stepping foot in the building. Chris Tesfai was incredible, easy going, not pushy, knowledgeable, well spoken and just an awesome guy.

• 

  Thank you Mario, Mark and GM. You guy's are awesome and God Bless

• 

  As a first time car buyer, I was very satisfied with my experience at Tom Bell Chevrolet. Sales consultant, James Carroll helped me throughout the whole process and did everything he could so I could take my new car home. All my questions and concerns were answered, and he made sure to explain things I wasn't familiar with. The next time I am in the market for a new vehicle, I will definitely be coming back to Tom Bell.

• 

  Edwardo did a magnificent job for me. He covered everything with me including a few things for next time. In addition he did all my work in less time than he said it might take. Tom Bell service is great!

• 

  Annette was awesome to work with. She helped me from start to finish. She stayed in contact with me the whole time my vehicle was in for service, and she was the last person I saw at the dealership once I departed.

• 

  Rogelio was amazing from the moment we walked in. He was super helpful and very friendly. He worked with us and got us the perfect car for our family. I highly recommend him.

• 

  Very good dealer. Excellent service. Very nice and clean. Stuff is very pleasant and friendly. They did everything to have the customer happy. Thank u very much. Special thanks to Chris and Pete.

• 

  The whole team did a great job, Owen my salesman was very professional and answered all my questions. Everyone involved in the process from the ladies that would keep me updated on the arrival of the car from the floor managers that made us feel very comfortable till my last stop with the gentleman that Review with us all the numbers. I must say that this was my best car shopping experience ever I sure will recommend you guys to family and friends and ones again thanks to all the team and thank you Owen you are great I will always remember you whenever I hear anything to do with FAST AND THE FURIOUS lol….

• 

  Our rep Mike Prieto was very nice and helpful. We are thankful for his assistance. The financing dept? Not so much. 0 stars to your financing department.

• 

  Our service agent Howard was extremely helpful and explained a variety of aspects with our older car. I appreciated his kindness and the sharing of his wealth of car knowledge. A delightful person to work with…I’ll definitely be back and happy to have such a great experience as a first time customer.

• 

  So very happy with the amazing service and easy process with the purchase of my new beautiful Traverse. I was very specific about exactly what I wanted and spoke to Jessica in sales prior to heading to the dealership.

• 

  I stopped by after work to look at one of the used cars that they had on the lot. I was greeted by Mario who was very friendly and not pushy like some places can be. I test drove the car I was interested in and I said let's see what they can do for me on my trade in. Mario introduced me to Mark the manager on duty and I told him what I wanted for my trade in. I told the GM who said let's do it and I left within a couple hours without feeling like I got taken for granted. Thank you Mario, Mark and GM. You guy's are awesome and God Bless

• 

  What can I say, Tom Bell staff is amazing. After a few negative interactions with a couple of my local dealers I decided to try out Tom bell and again they were amazing. I was automatically greeted upon sight and was in a new car within minutes. I am one hour from Tom Bell but would go back without hesitation. Great deals and great staff, thank you to Alicia Morales for her expertise and professionalism.

• 

  Busy Monday. I recommend trying a different day. Took time for someone to help us. Very busy moving cars. Needed more help in Service area. Tony was helpful. He was called from somewhere to come help me. I arrived 15 minutes earlier than my 9am appt.

• 

  Such an AMAZING staff. Everything from the second we got off the car. We had the worked with James, Pete and Jonathan. They all worked so hard to get the monthly payments down to the lowest possible along with a friendly APR. This was our second time purchasing from Tom Bell and will definitely do it again. Thanks again Tom Bell Team!

• 

  Very good dealer. Excellent service. Very nice and clean. Stuff is very pleasant and friendly. They did everything to have the customer happy. Thank u very much. Special thanks to Chris and Pete.

• 

  I was in and out quickly and off in my new car. I loved the experience and Tom Bell has definitely earned a new customer. My sincere thanks to everyone there.

• 

  Luis was a very knowledgeable & kind sales person. We had went in there with the intent to just look at the new traverse, but after speaking with him we knew that it was the perfect SUV for our family ! He gave us a great deal, I will make sure to refer all my friends & family to him !!!

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  I told the GM who said let's do it and I left within a couple hours without feeling like I got taken for granted. Thank you Mario, Mark and GM. You guy's are awesome and God Bless

• 

  Very good dealer. Excellent service. Very nice and clean. Stuff is very pleasant and friendly. They did everything to have the customer happy. Thank u very much. Special thanks to Chris and Pete.

• 

  I am one hour from Tom Bell but would go back without hesitation. Great deals and great staff, thank you to Alicia Morales for her expertise and professionalism.

• 

  Chad was authentic and helpful from the get go. He helped me understand what AAA was doing on the claim, and the possibilities for fixing my car. It was ready a day early and looks perfect. I was completely pleased so I plan to bring another car there. He was also a good communicator

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  We recently purchased a Chevy traverse. Salesman Steve W. was so nice and made our experience buying our vehicle there the best buying experience we have had. The finance department was also very nice and got us out quickly. We are not tech savvy but Steve was very patient and kind and set the whole car up for us. As we were leaving Radom salespeople were smiling saying congratulations enjoy. What a friendly team. Awesome experience.

• 

  I requested quote later Friday night, and got call from Alicia Saturday morning. She was very easy to work with. The price she gave me is very honest. I picked up the car at same day. Amazing dealer and staff. It was worth to drive 80 miles to get my new car for Tom Bell Chevrolet.

• 

  Going to Tom Bell to get my next vehicle was the best decision I could of possibly made. They were so knowledgeable and friendly and made it a real pleasurable experience. They had the best deal for the car I wanted and I got everything I wanted and things I didn't know I wanted.. Thanks for the love you guys and keep doing your thing.

• 

  Very good dealer. Excellent service. Very nice and clean. Stuff is very pleasant and friendly. They did everything to have the customer happy. Thank u very much

• 

  My car buying experience couldn't have been better or easier. Right car. Good price. Flawless processing! Alicia Morales was on the ball and moved things along. If you need help with a car, ask for her

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  My wife and I were completely satisfied with our purchase and will recomend Tom Bell Chevrolet to anyone we know who is considering buying a new car.

• 

  The best car buying experience I’ve ever had. Jake was responsive and friendly since the first message and was flexible in getting me in to test drive my truck a little later in the evening. He made me feel like an old friend. The entire sales team was friendly and not pushy at all. A breath of fresh air from other dealerships I’ve dealt with. I’m so happy with my new Silverado and with the entire buying experience.

• 

  Very good dealer. Excellent service. Very nice and clean. Stuff is very pleasant and friendly. They did everything to have the customer happy. Thank u very much

• 

  The process was very easy. From receiving information online from the Internet Sales Team. From the professional and friendly service from the sales man that greeted and helped at the dealership. The finance team answering all questions and explaining the process thoroughly. Everyone was very helpful and pleasant throughout the whole process. Will definitely share this experience with family and friends needing to buy a car and when I’m ready to trade up will most definitely be back!!

• 

  Everyone was great. We made a deal quickly and was out of the dealership in less then 3 hours. This was the fastest vehicle purchase I’ve experienced. The new car was in perfect condition as well.

• 

  I was impressed with this dealership from the moment I walked in. The buying process was quick and easy. I did alot of research before deciding on this vehicle and then went thru several dealerships that could not help me. So glad I looked into Tom Bell. Very professional and courteous staff. The wife will be shipping for a car soon and the blazer is on her short list. TB will definitely always get our business. Thanks again TB, Victor and Pete..

• 

  I just want to say that this was an amazing experience. We want to thank Mick for the best customer service in sales. Mick we appreciate you sir you were very nice and willing to help from the beginning. We don’t want to miss the opportunity to also thank the manager for his generosity and making the numbers work for us. God bless this dealership and the staff.

• 

  I couldn't be happier with my experience with Tom Bell Chevy. I just purchased a new vehicle from them and worked with Steve W the Internet Manager and he went above and beyond to make the entire purchase process as easy and stress free as possible. I've bought over 20 cars in my lifetime and this experience has been the best. Steve is knowledgeable, down to earth, and customer service oriented. Even though I live hours away from this dealership, I wouldn't hesitate to work with Steve again for another Chevy.

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  Annette in the service department assisted me with a few recalls and getting a smog done. She was the most pleasant, thorough, and helpful person ever! She wrote out a list for future work I’ll need done which was very helpful for me. She made sure I understood everything and kept me up to date with everything. Can’t recommend her enough!

• 

  I was impressed with this dealership from the moment I walked in. The buying process was quick and easy. I did alot of research before deciding on this vehicle and then went thru several dealerships that could not help me. So glad I looked into Tom Bell. Very professional and courteous staff. The wife will be shipping for a car soon and the blazer is on her short list. TB will definitely always get our business. Thanks again TB, Victor and Pete..

• 

  Buying my truck from Tom Bell Chevrolet was an amazing experience. As soon as I walked in, I immediately felt like family. They really care about their customers health and also happiness. The courtesy that they showed to me was first rate and I’m forever grateful to each and every one of them. Chris and Jon were very helpful and very professional. I’m now and very satisfied owner of a brand new American made Chevrolet and I have to be honest, I couldn’t be happier...!!!

• 

  Tom Bell Chevrolet did a great job fixing my 2008 Suburban. I had another dealer work on it and they never fixed the problem. Dan, my service advisor, did a great job communicating with me and keeping me informed on the repair progress.

• 

  Arrived at the lot and was met with Victor who was very knowledgeable of the vehicle I was interested in. After a test drive we worked some #’s and purchased a new Truck. The process was as painless as can be. Thanks to Victor and his team for such a great experience.

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  Everyone was so helpful and kind during my process. From Chris who came out after hours when seeing me just look, and setting up a time to come in, to Jessica the sales associate helping me download apps and process paperwork, to Moses in financing! They work together as a team and it shows. Thank you Tom bell Chevrolet for helping me purchase my 2021 Chevy traverse and drive it off that day. The team is kind and compassionate and made my experience a breeze! I’d recommend them to anyone and everyone .!!

• 

  Tom bell collisions center has taken care of 4 of our cars. We have been working with chad for 7 years and every time we have been to the shop he has taken phenomenal care of our cars. The paint color is always spot on. Would send anyone there to get their cars fixed and repainted!

• 

  Based on my recent experience I highly recommend purchasing your vehicle here. My salesman Victor Iniguez did a great job. After having my new trail boss a few days it needed a faulty part replaced involving the restraint system. The dealership and GM Pete Hernandez went to great lengths to as quickly as possible obtain the part from a dealership in San Diego.

• 

  I had a great experience at Tom Bell Chevrolet. My sales Rep was Steve Wilkinson had everything ready by the time I got there since I live in San Fernando Valley. He made everything a breeze I highly recommend this Chevrolet dealership come see Steve for your new Chevy vehicle.👍🏻

• 

  The Tom Bell service took excellent care of my corvette. They picked it up took three days and inspected it from bumper to bumper and gave the list of needed repairs and prices. Then they washed her and delivered her back to me.

• 

  Tom Bell Chevrolet did a great job fixing my 2008 Suburban. I had another dealer work on it and they never fixed the problem. Dan, my service advisor, did a great job communicating with me and keeping me informed on the repair progress.

• 

  Brian and Franko were amazing. Brian called me to update me with all that was going on and asked if I wanted to add anything to my service. I didn’t not feel any pressure to get things done that I wasn’t prepared to spend the extra cash on. It was as amazing and quick even though it was the day before Christmas Eve.

• 

  Chris is the one that helped us and gave us great customer service. Highly recommend him.

• 

  Tom Bell Chevrolet was probably one of the Best experiences I have ever had buying a New Car! Everyone was professionally trained, knew there business!

• 

  Annette was pleasant and very helpful. My last experience with Dimond Chevrolet was a disaster and very pleased that this experience was better.

• 

  Nice staff. Was very helpful. Test drove a vehicle and they answered all the questions i had.

• 

  We has a great experience with Tom Bell Chevy dealer. James was awesome, helped us every step of the way.

• 

  I had a great experience at this dealership, I worked with Chris Melendez on 9/15.

• 

  I had a great experience with Tom Bell's service department!

• 

  I went in yesterday to go look at a 2015 Hyundai Genesis and as soon as i got there i was greeted by a salesman named Mario.

• 

  The Tom Bell service took excellent care of my corvette.

• 

  Based on my recent experience I highly recommend purchasing your vehicle here.

• 

  If you need work done on your Chevy, this is the place to take it. Great experience, great people.

• 

  I would love to thank the whole staff at Tom Bell i walked in stressed and in need of a car for me and my little family.

• 

  Dee in service is the best around. She has been my service advisor for approximately 15 years and has never let me down. She is honest and ethical and meets a of her promised dates.

• 

  Service advisor Dan went above and beyond to make me feel like a valued customer. He will be my go to guy in the future at Tom Bell

• 

  The one thing that truly impressed me was the knowledge and know how of the vehicle I was looking for, they even setup my technology and taught me how to use the towing features.

• 

  I like using a locally owned business. Their shuttle service drivers are very friendly too.

• 

  We got a Chevy City Express at a really good price and also good interest rate , We loved doing business with local dealership. Thank you Derek and Jonathan.

• 

  got my 2010 chevy truck serviced again..... as always, a job well done........... josh and dee took care of everthing...... when i'm ready to buy again, i will see jason h. in sales......

• 

  We got a Chevy City Express at a really good price and also good interest rate , We loved doing business with local dealership. Thank you Derek and Jonathan.

• 

  My favorite dealership ever. I have been a customer of Tom Bell Chevrolet for nearly 30 years, and I've never been disappointed in their sales or service.

• 

  Robert was great! No pressure, answered all of our questions. He seemed very knowledgeable and approachable . He definitely did some work for us!

• 

  The one thing that truly impressed me was the knowledge and know how of the vehicle I was looking for, they even setup my technology and taught me how to use the towing features.

• 

  Professional, excellence, accommodating, and going above and beyond our expectations. Each time we have brought our car in for service, we have been so pleased with the customer service. It's because of the staff at Tom Bell Chevrolet - from service representative to service mechanic - that we have and will continue to bring our vehicle needs to their location despite living 45 minutes away!

• 

  As the old saying goes, you get what you pay for! I highly recommend having your car serviced at Tom Bell and recommend having Dee as your service advisor. Special Thanks to Dee & Junior and the tech's who worked on the car, AJ, Jeremy, Nick & Jorge.

• 

  Robert was great! No pressure, answered all of our questions. He seemed very knowledgeable and approachable . He definitely did some work for us!

• 

  The one thing that truly impressed me was the knowledge and know how of the vehicle I was looking for, they even setup my technology and taught me how to use the towing features.

• 

  I'll be sure to recommend my friends and family to Pete at Tom bell is they are looking for a Chevy.

• 

  Service advisor Dan went above and beyond to make me feel like a valued customer. He will be my go to guy in the future at Tom Bell

• 

  Had the most amazing car buying experience at Tom Bell today! We knew what we were looking for so we were done with the entire process in an hour and a half. Everyone there jumped through hoops to make sure we were happy and for that, they sold a car today! We are so happy with our new car and all our future car purchases will be at Tom Bell Chevrolet!

• 

  Dee in service is the best around. She has been my service advisor for approximately 15 years and has never let me down. She is honest and ethical and meets a of her promised dates.

• 

  Thanks Tom Bell Chevrolet for getting me out of my high car payment and making me $150/month richer. Love my new car! Highly recommended!

• 

  Thanks MARK HARRIS for helping us out trading the dodge caravan for a 2017 chevy truck!!

• 

  I like using a locally owned business. Their shuttle service drivers are very friendly too.

• 

  Kofi Benson the finance manager was awesome and made sure the transaction ran smoothly so I was in and out the dealership in no time, I think this was the fastest transaction I've ever been to.

• 

  impeccable service always come in with no appointment and leave very pleased! Thank you tom bell , thank you Daniel for the help!

• 

  Professional, excellence, accommodating, and going above and beyond our expectations. Each time we have brought our car in for service, we have been so pleased with the customer service. It's because of the staff at Tom Bell Chevrolet - from service representative to service mechanic - that we have and will continue to bring our vehicle needs to their location despite living 45 minutes away!

• 

  got my 2010 chevy truck serviced again..... as always, a job well done........... josh and dee took care of everthing...... when i'm ready to buy again, i will see jason h. in sales......

• 

  We got a Chevy City Express at a really good price and also good interest rate , We loved doing business with local dealership. Thank you Derek and Jonathan.

• 

  I like using a locally owned business. Their shuttle service drivers are very friendly too.

• 

  Kofi Benson the finance manager was awesome and made sure the transaction ran smoothly so I was in and out the dealership in no time, I think this was the fastest transaction I've ever been to.

• 

  My favorite dealership ever. I have been a customer of Tom Bell Chevrolet for nearly 30 years, and I've never been disappointed in their sales or service.

• 

  Thanks Tom Bell Chevrolet for getting me out of my high car payment and making me $150/month richer. Love my new car! Highly recommended!

• 

  Professional, excellence, accommodating, and going above and beyond our expectations. Each time we have brought our car in for service, we have been so pleased with the customer service. It's because of the staff at Tom Bell Chevrolet - from service representative to service mechanic - that we have and will continue to bring our vehicle needs to their location despite living 45 minutes away!

• 

  Thanks Tom Bell Chevrolet for getting me out of my high car payment and making me $150/month richer. Love my new car! Highly recommended!

• 

  We came away from this dealership knowing that we had found where we will continue to bring our business as well as refer to family and friends to. Thank you again Julio, Dan, and Kofe.

• 

  As the old saying goes, you get what you pay for! I highly recommend having your car serviced at Tom Bell and recommend having Dee as your service advisor. Special Thanks to Dee & Junior and the tech's who worked on the car, AJ, Jeremy, Nick & Jorge.

• 

  My favorite dealership ever. I have been a customer of Tom Bell Chevrolet for nearly 30 years, and I've never been disappointed in their sales or service.

• 

  Robert was great! No pressure, answered all of our questions. He seemed very knowledgeable and approachable . He definitely did some work for us!.

• 

  Robert was great! No pressure, answered all of our questions. He seemed very knowledgeable and approachable . He definitely did some work for us!.

• 

  I'll be sure to recommend my friends and family to Pete at Tom bell is they are looking for a Chevy.

• 

  Had the most amazing car buying experience at Tom Bell today! We knew what we were looking for so we were done with the entire process in an hour and a half. Everyone there jumped through hoops to make sure we were happy and for that, they sold a car today! We are so happy with our new car and all our future car purchases will be at Tom Bell Chevrolet!

• 

  The one thing that truly impressed me was the knowledge and know how of the vehicle I was looking for, they even setup my technology and taught me how to use the towing features.

• 

  Service advisor Dan went above and beyond to make me feel like a valued customer. He will be my go to guy in the future at Tom Bell

• 

  Dee in service is the best around. She has been my service advisor for approximately 15 years and has never let me down. She is honest and ethical and meets a of her promised dates.

• 

  Dee in service is the best service person I have ever dealt with. Overall I am very impressed with this dealership as a whole. I would highly recommend them to anybody in the market for a new car or whom needs a little work on the car they already have.

• 

  We got a Chevy City Express at a really good price and also good interest rate , We loved doing business with local dealership. Thank you Derek and Jonathan.

• 

  Professional, excellence, accommodating, and going above and beyond our expectations. Each time we have brought our car in for service, we have been so pleased with the customer service. It's because of the staff at Tom Bell Chevrolet - from service representative to service mechanic - that we have and will continue to bring our vehicle needs to their location despite living 45 minutes away!

• 

  Robert was great! No pressure, answered all of our questions. He seemed very knowledgeable and approachable . He definitely did some work for us!

• 

  Kofi Benson the finance manager was awesome and made sure the transaction ran smoothly so I was in and out the dealership in no time, I think this was the fastest transaction I've ever been to.

• 

  Professional, excellence, accommodating, and going above and beyond our expectations. Each time we have brought our car in for service, we have been so pleased with the customer service. It's because of the staff at Tom Bell Chevrolet - from service representative to service mechanic - that we have and will continue to bring our vehicle needs to their location despite living 45 minutes away!